1). BITCOIN AS A PHENOMENON
WHAT IS BITCOIN AND WHY IT CAN BE CONVENIENT TO USE?
Bitcoin is a digital and global money system (currency). It allows for the pseudo-anonymous (not linked to a real name) trading of money across the internet. The mathematical field of cryptography is the basis for its security. One of the differences between using Bitcoin and using regular money online is that Bitcoin can be used without having to link any sort of real-world identity to it. Unless someone chooses to link their name to a Bitcoin address, it is hard to tell who owns the address. Bitcoin does not keep track of users; it keeps track of addresses where the money is.
HOW DOES BITCOIN WORK?
You can get started with Bitcoin without understanding the technical details. Once you have installed a Bitcoin wallet on your computer or mobile phone, it will generate your first Bitcoin address and you can create more whenever you need one. You can disclose your addresses to your friends so that they can pay you or vice versa. In fact, this is pretty similar to how email works, except that Bitcoin addresses should only be used once. More necessary information you can find by visiting HTTPS://BITCOIN.ORG/EN/HOW-IT-WORKS .
WHAT IS BITCOIN MINING?
Mining is a distributed consensus system that is used to confirm waiting transactions by including them in the block chain. It enforces a chronological order in the block chain, protects the neutrality of the network, and allows different computers to agree on the state of the system. To be confirmed, transactions must be packed in a block that fits very strict cryptographic rules that will be verified by the network. These rules prevent previous blocks from being modified because doing so would invalidate all following blocks. Mining also creates the equivalent of a competitive lottery that prevents any individual from easily adding new blocks consecutively in the block chain. This way, no individuals can control what is included in the block chain or replace parts of the block chain to roll back their own spends.
WHAT IS BITCOIN ADDRESS?
A Bitcoin address, or simply address, is an identifier of 26-35 alphanumeric characters, beginning with the number 1 or 3, which represents a possible destination for a Bitcoin payment. Addresses can be generated at no cost by any user of Bitcoin. It is also possible to get a Bitcoin address using an account at an exchange or online wallet service. An example of a Bitcoin address is 1J43t1YpEZ73CNmQviecrnyiWrnqRhWNLy.
WHAT IS BITCOIN TRANSACTION HASH, AND HOW CAN I USE IT?
Bitcoin hash (batch) is a unique code of transaction which you can use to track the status of your payment. Go to the Blockchain.info website and use the search bar at the top right of the home page to find your payment and check confirmation status.
WHAT BITCOIN WALLET DO YOU RECOMMEND TO USE FOR INVESTMENTS?
You can use absolutely any Bitcoin wallet, which allows you to send and receive payments. However we strongly recommend using Blockchain.info as the best and most intuitive among others.
WHERE CAN I REGISTER A BITCOIN ADDRESS (WALLET)?
You can register your new wallet online on the Blockchain website: HTTPS://BLOCKCHAIN.INFO/WALLET/NEW .
WHERE CAN I BUY BITCOINS?
You can buy bitcoins from either exchanges, or directly from other people via marketplaces. and find the sellers of bitcoins in your country. More exchangers can be found in the “Get started” section.
HOW CAN I KEEP TRACK OF THE BITCOIN PRICE IN RELATION TO OTHER CURRENCIES?
WHY IS YOUR COMPANY ONLY ACCEPTING BITCOIN AS DEPOSITS?
www.https://trexinvestment.com/ is engaged in cryptocurrency mining and trading therefore it is logical that we only accept Bitcoin as a deposit and pay income in such way.
WHERE I CAN TRACK ACTUAL INFORMATION ABOUT BITCOIN?
2). TREX INVESTMENT
WHAT IS https://trexinvestment.com/ ?
TREX INVESTMENT is an officially registered company and is involved in cryptocurrency trading and mining. Also trading other valuable commodities/assets which we offer to our clients to earn from using a single trading account.
Please click HERE to view Certificate of Registration.
DO YOU PROVIDE ANY PROOFS OF YOUR MINING OR TRADING ACTIVITIES?
No, at the moment this is a closed information, but in the future we plan to publish our trade reports regularly. We will announce further, follow our news.
HOW CAN I CHECK THE STATISTICS OF YOUR COMPANY (TOTAL ACCOUNTS, DEPOSITS AND PAYOUTS)?
We are working on such a possibility. At the moment you can find the information you need on the various forums of investors online and investors blogs.
HOW DO YOU USE THE MONEY OF INVESTORS?
We use invested funds to cover all operating costs as well as to update the technical base for crypto mining and trading. We also use invested funds to trade valuable commodities and assets to make returns on client initial investments. You do not havr to do the trading yourself. We are here for you. We do not trade against you. We trade only for you. Period.
HOW SAFE ARE MY INVESTMENTS IN YOUR COMPANY?
It is absolutely safe because all our technical experts are extremely experienced professionals; our mining/trading/other investment strategies process is accurate.
CAN I LOSE MONEY IF I INVEST NOW?
We do not expect any losing activities and you will never lose money here and this because millions of dollars has been reserved to make up for bad market trading days/periods to ensure that this platform runs for life.
HOW LONG WILL YOUR COMPANY WORK?
TREX INVESTMENT plan to make a stable and profitable cooperation with clients for life.
HOW MANY INVESTMENT PROJECTS (WEBSITES) DO YOU HAVE EXCEPT THIS ONE?
https://trexinvestment.com/ is the only website, we don't have any other at the moment.
3). USER ACCOUNT
WHO CAN BECOME A CLIENT OF https://trexinvestment.com/ ?
Anyone who wishes to get stable extra income can register an account here and make deposits.
WHAT DO I NEED TO BECOME A CLIENT OF THE COMPANY?
Fill out this short registration form to have own account: SIGNUP. Enter your name, username, email and set up a password as well. Do not forget to specify your Bitcoin address (wallet). That’s all, your account is ready to use.
HOW MANY ACCOUNTS CAN I HAVE AT SAME TIME?
Clients can fund multiple trading accounts at the same time using one dashboard.
I HAVE A BIG FAMILY AND A LOT OF FRIENDS. CAN WE USE A SINGLE COMPUTER AND A SINGLE IP ADDRESS?
Yes you can
CAN I CHANGE ANY OF MY ACCOUNT DETAILS, SUCH AS BITCOIN WALLET FOR EXAMPLE?
Yes you can.
I CAN SEND MONEY FROM ONE BITCOIN ADDRESS BUT WITHDRAW PROFITS TO ANOTHER ADDRESS?
Yes, just don’t forget to set this address in the “Settings” section.
I CAN NOT SIGN IN, WHAT SHOULD I DO?
First, check correctness of your login details. If you still have same problem we recommend to use password reset function: FORGOT_PASSWORD. Enter your email and use a code from the letter. Then enter your email again and system will send a new password.
CAN I CANCEL AND DELETE MY ACCOUNT?
No, you can't. But if your account will is inactive within 6 months from your registration (no deposits, no affiliate commission), we may suspend it. To activate your account just let us know about your decision by sending a query through feedback form or via email.
4). INVESTMENTS AND WITHDRAWALS
WHAT TYPE OF INVESTMENT PLANS https://trexinvestment.com/ OFFERS TO ITS CLIENTS?
We offer both compounded trading accounts and non compounded trading accounts.
WHAT ARE THE LIMITS FOR THE DEPOSIT THERE?
You can invest any amount not less than the required for a plan. Please never send less than the required, in this case your deposit may be lost!
PLEASE DESCRIBE THE PROCESS OF DEPOSIT MAKING STEP-BY-STEP. WHAT SHOULD I DO?
First, please register an account to make a deposit and withdraw profits. To make deposit please follow this simple instruction: log into your account and click on "Make Deposit". Specify deposit amount in the "Deposit amount:" field. Press "Make Deposit" to get Bitcoin address where you should send payment. Carefully copy that address, go to your BTC wallet and send bitcoins. Your deposit will be added after 6-8 confirmations.
I CAN’T SEND MY BITCOINS, BECAUSE I SEE AN ERROR "BITCOIN ADDRESS IS INVALID" IN THE PROCESS. WHAT SHOULD I DO?
Just repeat deposit making procedure and generate another address in your account. Try to copy this address more carefully and with no spaces. Sometimes it happens and we can’t influence this.
HOW LONG DOES IT TAKE TO ADD MY DEPOSIT AFTER PAYMENT?
Usually it takes no more than 1-2 hours, but sometimes you can face delays up to 12 hours. It only depends on speed of Bitcoin networks. As a rule your payment should have at least 6-8 confirmation to adding of your deposit. All you need just to wait a little after payment, please remember that we can’t manage Bitcoin network!
WHERE I CAN GET ADDITIONAL INFORMATION ABOUT BITCOIN CONFIRMATIONS?
There are a lot of websites that describe all terms associated with Bitcoin. For example you can read about confirmation system here: HTTP://BITCOINSIMPLIFIED.ORG/LEARN-MORE/CONFIRMATIONS .
AFTER MORE THAN 12 HOURS I STILL DON'T SEE A DEPOSIT IN MY ACCOUNT. WHAT SHOULD I DO?
First of all check "Your deposits" section: DEPOSIT LIST. If there your last deposit is not found please contact our technical support through feedback form in your account or via [email protected] Let us know your username, deposit amount, hash and Bitcoin address to where you have sent a payment. We will check your information and find your bitcoins.
CAN I USE XAPO WALLET TO INVEST HERE?
You can use any type of Bitcoin wallets that is more convenient for you. In case of using Xapo service please find your Bitcoin address (not email) which you want to use for withdrawals. Sign into Xapo account and go to "Wallet" section. Press "Receive" and you will be able to see your Bitcoin address and use it to withdraw profits from our project!
HOW MANY TIMES CAN I INVEST AND HOW MANY DEPOSITS I CAN HAVE AT SAME TIME?
You can invest as many times as you want. All your deposits are separated in your account and each has own time of earning profits.
WHERE CAN I CHECK MY DEPOSIT?
All your deposits are in the "Your deposits" section.
HOW QUICKLY WILL I SEE MY FIRST PROFIT? IS THERE ANY EARNING SCHEDULE?
Your income will be earned weekly after the addition of your deposit.
WHEN CAN I START TO WITHDRAW THE PROFIT AND WHAT IS THE MINIMUM AMOUNT OF WITHDRAWAL?
You can make withdrawal request after a week.
WHAT SHOULD I DO TO WITHDRAW THE PROFIT?
To get profit to your Bitcoin address (wallet) you should make withdrawal request. Sign into your account and go to "Withdraw" section: WITHDRAW. Specify an amount and press "WITHDRAW" button. Check the correctness of your request and press "CONFIRM". Your request is processed instantly and you get batch using which you can trace your withdrawal through Blockchain.info!
HOW QUICKLY WITHDRAWAL REQUESTS ARE PROCESSED?
Any of your withdrawal requests will be processed instantly! Once you confirm your request you’ll get batch using which you can trace your withdrawal through Blockchain.info!
IS THERE ANY COMMISSION WHEN I WITHDRAW?
We don't have any withdrawal commission. You will receive exactly same amount which you have requested.
I HAVE MADE WITHDRAWAL REQUEST BUT IT HAS "PENDING" STATUS. HOW CAN I FIX THIS?
Try to cancel this request. To do this go to "Transaction History" section, find your request and press "Cancel". After that you can make another request. If there some problem you face with, then just contact our support to get help.
HOW CAN I TRACK THE STATUS OF MY WITHDRAWAL REQUEST?
Once you made a request you can find transaction batch (hash) in the “Transaction History". Copy this code and use in searching bar on Blockchain.info website. Remember if you can see transaction batch after you made withdrawal request it means it was processed and we've sent bitcoins to your wallet.
CAN I INVEST DIRECTLY FROM MY ACCOUNT BALANCE? HOW TO DO THIS?
Yes, it's easy. Sign into your account and use "Make deposit" option. Specify deposit amount and select "Deposit from Account Balance"
WHEN DO I GET MY DEPOSIT BACK?
Your deposit will work for 12 months.
HOW OFTEN CAN I WITHDRAW?
You can withdraw weekly.
5). AFFLIATE PROGRAM AND PARTNER BENEFITS
DO YOU OFFER SOME TYPE OF AFFILIATE PROGRAM?
Yes. We offer a 3 level affiliate program which gives an opportunity to earn up to 5%, 3%, and 1% for attracting new investors. Here, you earn 5% on your direct referrals, 3% from your direct referral's immediate downline, and 1% from your direct referral's second downline.
WHAT DO I NEED TO PARTICIPATE IN THE AFFILIATE PROGRAM?
All you need is just to register an account and find unique affiliate link in the "Your referrals" section: REFERALS. Share this link to attract new investors and get reward.
DO I NEED TO HAVE AN ACTIVE DEPOSIT TO EARN REFERRAL COMMISSIONS?
No
WHERE CAN I FIND MY AFFILIATE LINK AND HOW TO USE IT?
You can get your link in the "Your referrals" section. You can also use our advertisement banners which are on REFERAL LINKS. Copy your link and use it as well as your banners on the forums, blogs or on own website.
HOW DO I KNOW THAT SOMEONE HAS BECOME MY REFERRAL?
You can check number of your referrals on the "Your referrals" section of your account.
WHY I CAN'T SEE ANY CONTACT DETAILS OF MY REFERRALS?
We respect the privacy our clients and do our best to protect them from spam. Therefore, we do not publish any contact information on our website.
MY FRIEND SIGNED UP AND MADE A DEPOSIT, BUT I DID NOT GET A REFERRAL COMMISSION. WHY?
It seems your friend did not use your affiliate link or his deposit is not added yet. Contact your friend to get more information and make sure he is your referral.
HOW QUICKLY REFERRAL COMMISSION IS UPDATED?
You get referral commission instantly after we have added a deposit of your referral.
MY REFERRAL MADE A DEPOSIT FROM HIS ACCOUNT? WILL I GET A REWARD?
No, you can only get commission if your referral makes a deposit from his Bitcoin wallet.
WHAT CAN I DO WITH THE REFERRAL COMMISSION?
You can withdraw it as regular profits.
6). WEBSITE AND IT'S SECURITY
HOW SECURE IS YOUR WEBSITE?
Our website has a maximum degree of protection: dedicated hosting and IP address, SSL certificate with extended validation, protection from Comodo, SiteLock, GeoTrust, McAfeeand AVG.
I SEE A GREEN ADDRESS BAR ON YOUR SITE, WHAT DOES THAT MEAN?
This means our company has passed through total checking of all its business activities. The company has been verified by an independent expert and this should increase the confidence in us.
WHAT IS "IP CHANGE SENSITIVITY" IN MY ACCOUNT SETTINGS?
It means if someone wants to sign into your account from IP address different from yours, he can't do that because system will ask confirmation code which was sent to your email. You immediately will know about attempted unauthorized entry because you got such a letter. This is the best protection of your funds.
WHAT IS "DETECT BROWSER CHANGE" IN MY ACCOUNT SETTINGS?
If someone is trying to log in into your account using web browser different from yours system will send notice by email with confirmation code. You should use this code when you decide to use another browser.
7). POSSIBLE PROBLEMS AND THEIR SOLUTIONS
WHEN I SIGN UP THE SYSTEM IS ASKING ME TO ENTER BITCOIN WALLET. WHAT IS THIS AND WHERE I CAN FIND THIS?
This is your Bitcoin address to there you will receive your profits. A Bitcoin address, or simply address, is an identifier of 26-35 alphanumeric characters, beginning with the number 1 or 3, which represents a possible destination for a Bitcoin payment. Addresses can be generated at no cost by any user of Bitcoin. It is also possible to get a Bitcoin address using an account at an exchange or online wallet service. An example of a Bitcoin address is 3J98t1WpEZ73CNmQviecrnyiWrnqRhWNLy.
I CAN’T SIGN IN, WHAT SHOULD I DO?
First, check correctness of your login details. If you still have same problem we recommend to use password reset function: FORGOT PASSWORD. Enter your email and use a code from the letter. Then enter your email again and system will send a new password.
WHEN I TRY TO INVEST AND CLICK ON "MAKE DEPOSIT" TO CONFIRM AMOUNT NOTHING HAPPENS. WHAT THE PROBLEM IS THERE?
First of all we recommend you to avoid translation of the website to any other language except English. Some web browsers do this automatically (Google Chrome for example). If you are facing such problem then turn off automatic translation or try to use any other web browser. In case you still have same problem contact our technician supports to get recommendations.
I HAVE ALREADY SENT BITCOINS BUT DEPOSIT IN MY ACCOUNT IS STILL ZERO. WHY IS THIS SO?
To add your payment as active deposit it should have at least 6-8 confirmations. Such an amount requires Blockchain API service. Usually it takes within one hour but sometimes you can face delay up to 24 hours In such case you should be more patient and wait because we don't manage Bitcoin network and can't speed up the process.
WHY DON'T YOU ADD MY DEPOSIT MANUALLY?
We can't do this because sooner or later Blockchain API service will add your deposit and we both will face with double adding. That can be the problem for us.
I MADE DEPOSIT ON FRIDAY BUT DIDN'T GET MY PROFIT NEXT DAY. WHY?
Profit is only accrued during working days, 5 times a week, from Monday to Friday.
I HAVE MADE WITHDRAWAL REQUEST BUT IT HAS "PENDING" STATUS. HOW CAN I FIX THIS?
Try to cancel this request. To do this go to "Transaction History" section, find your request and press "Cancel". After that you can make another request. If there some problem you face with, then just contact our support to get help.